Privacy policy

PRIVACY POLICY

1. Introduction

Welcome to bbroccoli ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions, please contact us at support@bbroccoli.store.

2. Information We Collect

We collect information you provide when placing an order, creating an account, or contacting us, including:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely via Shopify Payments)
  • Order history and preferences

We also automatically collect certain data such as IP address, browser type, and browsing behaviour on our store via cookies.

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and support requests
  • Improve our store and personalise your experience
  • Send marketing communications (only with your consent)

4. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties only to operate our business, including:

  • Shopify (e-commerce platform)
  • Payment processors
  • Shipping and fulfilment partners
  • Marketing tools (e.g. email platforms)

5. Geographic Scope

Our store serves customers located in the United States only. We do not ship to or accept orders from outside the United States.

6. Data Storage

Your data is stored and processed in the United States. Our warehouse is located in Lenexa, KS 66219.

7. Cookies

We use cookies to enhance your browsing experience, analyse traffic, and personalise content. You can control cookie settings through your browser. By continuing to use our store, you consent to our use of cookies.

8. Your Rights (California Residents)

If you are a California resident, you may have additional rights under the CCPA, including the right to know what personal data we collect and the right to request deletion. To exercise these rights, contact us at support@bbroccoli.store.

9. Data Retention

We retain your personal data for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

10. Children's Privacy

Our store is not directed at children under 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

12. Contact Us

support@bbroccoli.store